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To return "New" items, you must contact us directly at tajbeautyemporium@gmail.com to obtain a return authorization.  In the email request, please put in the subject line: Return Authorization Request + (the name listed on the order). Please include the item(s) you would like to return and the reasons for your return within your email.  We will then reply to the email with a return authorization or denial. The return authorization will include the date that the return must be postmarked by. All returns postmarked after the postmark date authorized will be returned to sender as a FINAL SALE. Once the return is received it takes up to 3 days for us to process.  Customers may only receive a single store credit per purchase. This means if a customer returns a new (non-final sale) item or items and receives a store credit, any items purchased using that store credit are considered final sale and are not returnable. We do not offer discounts or promotion codes on items purchased with a store credit.  Store credits cannot be used with promotions codes. All promotion codes state: Not valid on previous purchases, store credits, special orders, or gift cards.

Items returned without obtaining a return authorization will be returned to sender. A return authorization must be received before making a return.

We ship only to the PayPal shipping address as it is provided at the time of payment. Regular Shipping $8.75 (takes 5-7 business days & signature confirmation):

You will receive orders shipped via USPS Priority Mail Flat Rate Boxes or Padded Envelopes. Packages are shipped from Louisiana, at the flat rate of $8.75 and should arrive within 5-7 business days unless an item is on backorder. Signature confirmation is now required to ensure the safety of your order.

Expedited Shipping $27 (takes 3-4 business days):

We now offer Expedited Shipping for a flat rate of $27.00 online, available for orders placed by 1pm (EST) Monday-Friday. Expedited Shipping can take up to 3-4 business days to arrive.

Signature confirmation is now required to ensure the safety of your order.